TERMS & CONDITIONS

WHOLESALE TERMS & CONDITIONS

 

Dear business partners / Sehr geehrte Geschäftspartner,

It is our pleasure to inform you about the trading conditons of Diana Company, Ltd.

 

Working hours:

Monday – Friday, 9:00 – 15:00

Orders are taken by our sales department:

Tel.: 222 511 196-9, 724 257 977, 724 025 117

Fax: 222 521 143

E-mail: diana.company@diana-company.cz

 

Wholesale pricelist:

Prices are valid from the date of publication to the following updates and do not include VAT.

Weight options are listed in the "Packing/kg".

Apart of that we also offer 100-500-1000g retail packing, 10-20 pieces per carton.

The production of retail packing is subject of individual request.

 

Terms of delivery outside the Czech Repulic:

Free delivery on orders over 500/1000 EUR in radius 400km from Prague, Czech Republic.

In case of not filling the minimum amount for the free delivery a fee of 50 EUR without VAT will be charged.
Delivery outside the 400km radius will be arranged through transport company.

Orders received before 13:00 o'clock will be delivered within 48 hours after your written confirmation of the invoices.

 

Terms of collection:

Orders can be picked up in person at Rumunská 8, Prague 2, every working day between 9:00 – 15:00.
To ensure collection without waiting, it is recommended to make an order at least two hours in advance.

 

Payment terms:

In case of delivery we accept payment in cash upon receipt of the goods or in the form of prepayment by bank transfer.

In case of personal pick up at our warehouse, we accept payment in cash, by credit card
or in the form of prepayment by bank transfer.

 

Complaints:

The quality of the goods can be claimed within 14 days from the date of purchase. Please contact our foreign trade
manager, Mr. Jimmy Shaya at office@diana-company.cz tel: +420 724 516 506.

 

Certificates:

Diana Company spol. s r.o. is a holder of the EKO-KOM certificate no. EK-F00023894.

The declaration of compliance with the conditions for placing the packaging on the market

is deposited at the company's registered office and will be presented on request

 

We look forward to our cooperation.

Team Diana Company, spol. s r. o.

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