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Business Terms and Conditions

Dear business partners,
Please let us inform you of the terms and conditions of Diana Company Ltd.

Business hours
Monday – Friday 8 am - 4 pm

Sales department takes orders
Telephone:
+420 222 511 196-9
Fax: +420 222 521 143
Mobile: +420 724 257 977, +420 724 025 117
E-mail: diana.company,diana-company,cz

Minimum order quantity is 3kg for coated products and 5kg for rest of our products.
Goods will be delivered at latest within 48 hours.
You can place your orders by phone or fax until 1 pm.
When personally collecting your order, call or fax your order at least 2 hours in advance to ensure smooth pick-up without waiting.

Delivery of goods
For orders above CZK 2,000 free delivery in Prague.
For orders above CZK 5,000 free delivery in the Czech Republic.

Payment
Cash only.

Returns
It is possible to return goods due to quality within 14 days from date of purchase at Mrs Hőtzelova, tel: +420 222 512 190.
Diana Company Ltd. is a holder of the EKO-KOM certificate no. EK- F00023894. The entire assortment is approved for import and sale by the Prague Health Office. Declaration of fulfillment of conditions regarding packaging is available at the headquarters of our company and will be presented upon request. 

We look forward to our mutual cooperation,

Team at Diana Company Ltd.

 

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